QA Architect
2014
to 2016
ABC Financial Services
Summary
Directed every aspect of the quality and test architecture from strategy and framework to methodology in order to confirm improved productivity, quality, stability, timeliness, and cross-functional cooperation that fueled customer satisfaction, risk mitigation, and cost optimization. Certified compliance with all internal and external security measures including PCI, HIPPA, SOX, and customers’ service level agreements (SLAs).
Accomplishments
Vital role in assembling a highly skilled testing team from the selection process to on-boarding
Introduced a 30/60/90-day plan to review the performance of all new testers also implementing a certification requirement providing company-sponsored training within the first 90 days
Provided technical leadership and strategic direction to the quality and testing organization including best practices and principles to drive improvements needed for quality, effectiveness, and efficiency throughout development lifecycle (SDLC)
Provided strategic recommendations regarding the procurement and integration of emerging technologies to drive process improvements and innovation
Facilitated root cause analysis across the product portfolio to better establish prevention plans
Provided guidance and support in improving development processes by identifying department-wide opportunities for best practices that increase quality and decrease inefficiencies